Legal
Privacy Policy
Last updated:
1. Introduction
Welcome to Quantum Sync LLC ("we," "us," or "our"). We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, submit a contact or booking inquiry, or otherwise interact with our services.
This Privacy Policy explains what information we collect, how we use and protect it, and what choices you have regarding your data. By using the Quantum Sync LLC website or submitting any information to us, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.
This policy applies solely to information collected through our website and related communications. It does not govern the practices of third-party websites or services that may be linked from our pages.
2. Information We Collect
We collect information in the following ways:
a) Information You Provide Directly
When you fill out a contact form, booking request, or similar inquiry on our website, you may provide us with personal details such as your full name, email address, and phone number. If you request an appointment or consultation, we may also collect preferred dates and times, the nature of your inquiry, and any additional notes or details you choose to include in your message.
b) Appointment Details
To schedule, confirm, or follow up on appointments, we collect relevant scheduling information including the type of service requested, appointment date and time, and any related communication history. This information is used solely to fulfill your request and improve your experience.
c) Usage & Device Data
When you visit our website, we automatically collect certain technical information about your device and browsing session. This may include your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and general geographic location derived from your IP address. This data is collected in aggregate to help us understand how visitors use the site and to improve its performance.
d) Cookies & Similar Technologies
Our website uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance functionality, analyze site traffic, and, where applicable, support marketing efforts. For more detail, see Section 4 below.
3. How We Use Your Information
We use the information we collect for the following purposes:
- →Respond to inquiries — to reply to messages, questions, or requests submitted through our contact and booking forms.
- →Schedule & manage appointments — to confirm, update, or cancel bookings and send related reminders or follow-up communications.
- →Improve our website — to analyze usage patterns, diagnose technical issues, and enhance site content and navigation.
- →Send marketing communications — with your consent, to share updates, promotions, or news about Quantum Sync LLC. You may opt out at any time (see Section 7).
- →Comply with legal obligations — to meet applicable laws, regulations, or lawful requests from public authorities.
- →Protect our rights — to prevent fraud, enforce our Terms & Conditions, and safeguard the security of our website and users.
We will only use your personal information for the purposes for which it was collected, or for compatible purposes that you would reasonably expect given the nature of our relationship with you.
5. How We Share Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the limited circumstances described below:
- →Service Providers — we work with trusted third-party vendors who assist us in operating our website and delivering our services. These may include web hosting providers, email delivery platforms, and customer support tools. These vendors are authorized to use your information only as necessary to perform services on our behalf and are contractually obligated to maintain appropriate security standards.
- →Scheduling & CRM Tools — we may use scheduling software and customer relationship management (CRM) platforms to manage appointments and communications. Any third-party tools we use are carefully vetted and bound by their own privacy policies and our data processing agreements.
- →Legal Requirements — we may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Quantum Sync LLC, our clients, or the public.
- →Business Transfers — in the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of data and the context in which it was collected:
- →Contact and booking form submissions are generally retained for as long as is reasonably necessary to address your inquiry and maintain a record of our communications.
- →Appointment records may be kept for a reasonable period following the completion of services for administrative and follow-up purposes.
- →Website usage and analytics data may be retained in aggregated or anonymized form indefinitely, as it no longer identifies individual users.
When personal information is no longer needed, we will delete it or anonymize it in a secure manner consistent with our data security practices.
7. Your Rights & Choices
Depending on your location and applicable law, you may have the following rights with respect to your personal information:
- →Access — you have the right to request a copy of the personal information we hold about you.
- →Correction — if any information we hold about you is inaccurate or incomplete, you may request that we update or correct it.
- →Deletion — you may request that we delete your personal information where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations we may have to retain it.
- →Opt-Out of Marketing — if you have opted into receiving marketing emails or messages from us, you may unsubscribe at any time by clicking the "unsubscribe" link in any such communication, or by contacting us directly at justin@automaticdesigns.co.
- →Data Portability — where applicable, you may request that we provide your personal data in a structured, commonly used, and machine-readable format.
- →Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Children's Privacy
Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect, solicit, or process personal information from children under the age of 13 (or a higher age threshold where required by applicable law). If we become aware that we have inadvertently collected personal information from a child without appropriate parental consent, we will take prompt steps to delete that information. If you believe a child has provided us with personal information, please contact us immediately at justin@automaticdesigns.co.
9. Data Security
We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect your data against unauthorized access, disclosure, alteration, or destruction. These measures include the use of secure server infrastructure, encryption in transit (SSL/TLS), and access controls that limit who within our organization can view your data.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Your continued use of the Quantum Sync LLC website following any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with an updated version of this policy, please discontinue use of the site and contact us if you wish to have your data removed.
SMS / Text Messaging & Mobile Data
When you provide your mobile number and opt in, Quantum Sync LLC may send you SMS/text messages for appointment booking, confirmations, reminders, and customer care. SMS is sent only to people who have opted in. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and messaging providers, is permitted solely to deliver the messaging you requested. Text messaging originator opt-in data and consent will not be shared with any third parties.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out to us:
Business Name: Quantum Sync LLC
Email: justin@automaticdesigns.co
Mailing Address: 3030 Holmes Ave S, Minneapolis, MN 55408, United States
We will make every effort to address your inquiry promptly and in accordance with our legal obligations.